An AI-powered smart chat can increase your online store’s conversion rate by 25-30% and reduce abandoned carts by up to 40%. This guide explains how to implement it and what results to expect.
What does a smart chat for e-commerce do?
- Advises on products: features, sizes, compatibility
- Recommends complementary products (cross-selling)
- Suggests alternatives when a product is out of stock
- Recovers abandoned carts via chat and WhatsApp
- Handles post-sale queries: tracking, returns, warranties
- Collects feedback and reviews in a conversational way
Compatible platforms
Shopify, WooCommerce, PrestaShop, Magento, Wix. Real-time synchronization with catalog, prices and stock.
Average results
- +25% conversion on assisted pages
- +18% average order value from cross-selling
- -40% abandoned carts
- -35% returns from better product advice
Pricing
From €300/month for stores with up to 1,000 products. Scales with catalog size and conversation volume.